The recovery amount associated with your account is currently blocked as a security measure. Indeed, before any release of funds, we must conduct thorough ETH deposit verification to ensure you are the legitimate account holder.

This verification procedure is mandatory when a significant amount must be released, in order to avoid any risk of fraud or embezzlement. It ensures that only duly authorized account holders can conduct transactions on their assets.

We therefore ask that you please contact our customer service, with official documents to certify your identity. After verification, the recovery amount can be safely unlocked.

We are aware of the inconvenience caused by this procedure, but protecting your assets is our absolute priority. We are making every effort to complete this verification as quickly as possible.

We thank you for your understanding and ask you to accept, Madam, Sir, the expression of our distinguished sentiments. Rest assured we are working diligently to restore full access to your account after completing the necessary identity checks.